1. Introduction
The Generational Legacy Impact Experience™ ("GLI Experience," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at www.gliexp.com, register for our programs, or interact with our services.
By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our services.
2. Information We Collect
Information You Provide Directly
When you interact with our website and services, you may voluntarily provide:
- Contact Information: Name, email address, phone number
- Registration Details: Program selections, event preferences, billing address
- Payment Information: Credit/debit card details (processed securely by Stripe; we do not store card numbers)
- Legacy Stories & Content: Personal narratives, photographs, testimonials, and other content submitted through our platforms
- Communications: Messages submitted through our contact forms, email correspondence
Information Collected Automatically
When you visit our website, we may automatically collect:
- Device Information: Browser type, operating system, device type
- Usage Data: Pages visited, time spent on pages, referring URLs
- IP Address: For security, analytics, and approximate geographic location
- Cookies & Tracking Technologies: See Section 7 below
3. How We Use Your Information
We use the information we collect to:
- Process registrations and payments for our programs and workshops
- Communicate with you about upcoming events, program updates, and your inquiries
- Deliver and personalize your GLI Experience, including coaching and legacy services
- Display legacy stories and testimonials (with your consent)
- Improve our website, services, and user experience
- Send marketing communications (you may opt out at any time)
- Comply with legal obligations and protect our rights
4. How We Share Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: Trusted third parties that help us operate our business (e.g., Stripe for payment processing, email service providers, website hosting)
- With Your Consent: Legacy stories and testimonials are shared publicly only with your express permission
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data in transit
- Secure payment processing through PCI-DSS compliant providers (Stripe)
- Access controls limiting who can view personal information
- Regular review of our data collection and storage practices
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Legacy stories and content submitted to our platforms may be retained indefinitely as part of our archival mission, unless you request their removal.
7. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience. These include:
- Essential Cookies: Required for the website to function (e.g., session management)
- Analytics Cookies: Help us understand how visitors use our site to improve performance
- Marketing Cookies: Used to deliver relevant advertising and track campaign effectiveness
You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.
8. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal retention requirements
- Opt-Out: Unsubscribe from marketing communications at any time using the link in our emails or by contacting us
- Data Portability: Request your data in a commonly used, machine-readable format
To exercise any of these rights, contact us at info@gliexp.com. We will respond within 30 days.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. If you believe a child has provided us with personal information, please contact us at info@gliexp.com.
10. Third-Party Services
Our website integrates with third-party services, including:
- Stripe: For secure payment processing (Stripe Privacy Policy)
- ElevenLabs: For AI voice assistant features
- Social Media Platforms: Instagram, YouTube, Facebook — each governed by their own privacy policies
We encourage you to review the privacy policies of any third-party services you interact with through our website.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of our services after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: